Quality Assurance


  • Conduct thorough and accurate software testing and provide approvals during development sprints, integration, release, regression and patch software development phases
  • Design, implement, and execute manual test cases and plans based on product functional specifications, product review and interviews with Product Managers and SME’s.
  • Execute black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage
  • Participate in agile development projects and ensure stories meet the defined acceptance criteria and pass required testing during each sprint
  • Document software defects in the issue-tracking system
  • Analyze software issues to determine root causes and provide detailed reports or enhancement suggestions to the Development Manager and developers
  • Working with our automated testing engineer, create, maintain, and execute automated test scripts
  • Remain up-to-date with testing technologies/methodologies, QA industry standards, principles and practices
  • Partner with management to enhance quality and process standards to ensure on-time, efficient and high-quality QA results.


  • Two or more years’ business analysis, software technical support analysis or comparable work experience.
  • Solid understanding of QA testing methodologies and practices with a proven ability to efficiently write effective test cases that provide in depth coverage of functionality
  • Strong planning and organizational skills involving executing on multiple priorities using strong time management skills
  • Keen attention to detail. Must be deadline and results oriented.
  • Good interpersonal and verbal and written communication skills.
  • Ability to work independently as well as collaborate in a team and across functional groups.
  • Strong analytical and problem-solving skills including root cause analysis and sound independent decision making.
  • Solid understanding of software project life cycle and associated methodologies.
  • Basic experience with databases and a general understanding of SQL and queries.
  • Knowledge of Agile SCRUM development processes
  • Exposure to automated test script development using Selenium or similar frameworks a plus.
  • Exposure to testing RESTful or SOAP based webservices using POSTMAN, SOAPUI or other leading tools is a plus

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